Return & Refund Policy

Return Eligibility and Timeframe

Harry's accepts return requests within 30 days from the date you receive your order. To be eligible for a return, products must satisfy all the following conditions:

Remain unused and in their original condition
Include the original packaging, when applicable
Contain all original accessories, components, and materials supplied
Not show any damage caused by improper use or handling

Products failing to meet these criteria may be refused for return.

Non-Returnable Products

The following are not eligible for return at Harry's:

Personalized or customized products
Digital or downloadable products
Clearance and final-sale items
Products that have been used, altered, assembled, or damaged after delivery

Return Process

Submit your return request within the 30-day return window.
Prepare the product ensuring it is unused and packaged as originally received.
Ship the return to Harry's at your own expense, unless the return is due to an incorrect shipment or a confirmed product defect.
Once received, Harry's will inspect the returned item for eligibility.

Refunds

When your product passes inspection, Harry's will issue a refund to the original payment method. Allow 5-10 business days for the refund to appear, keeping in mind processing times vary depending on your payment provider.

Incorrect, Defective, or Damaged Orders

If you receive an incorrect, defective, damaged, or incomplete item from Harry's, please keep the product and original packaging intact. Harry's will investigate the situation and provide instructions on how to proceed.